Privacy Policy

Who we are

Our website address is:


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Cookies are small text files that are stored in your internet browser and contain information on how you use this site. They can be accessed when you visit this site in future. If you would like to know more about cookies, including information on how to control or delete them, please refer to: _utma purpose: Identifying Unique Visitors from: Google Analytics
_utmb _utmc purpose: Determining Visitor Session from: Google Analytics
_utmz purpose: Tracking Traffic Sources & Navigation from: Google Analytics For more information about Google Analytic Cookies please refer to

Who we share your data with

Unless legally required to do so, or as part of the provision of a product or a service, we will only share your information with companies within the FTP Group Ltd and the following:

  • Other companies involved in delivering the services and products to you;
  • Credit scoring agencies; or In the event of default, debt recovery specialists, including but not limited to lawyers and debt collection agencies.

How long we retain your data

FTP Group Ltd will store any information for:

  • As long as we are legally required to; or
    as long as we need it, if we are not legally required to keep it. FTP Group Ltd cannot accept responsibility in relation to information that has not been securely stored and transmitted to us.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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